Case Study #3
AX 2012 R3 on-premises (VM) → D365: operations, stability, and cutover control
Managed AX 2012 R3 on-premises stability while orchestrating migration, deployment control, and post-go-live stabilization.
Context
AX 2012 R3 on-premises hosted on VMs was running critical finance and operations workflows. Migration to D365 had to happen without operational collapse.
Responsibilities (VM / Services / SQL / SSRS / DP)
- VM health, service uptime, and performance baselines.
- SQL tuning, backup safety, and query behavior checks.
- SSRS report continuity for operational and finance users.
- Deployable package control across DEV/UAT/PROD.
Clarity statement:
AX 2012 R3 on-premises (VM) operations + SSRS/SQL + Deployable packages across DEV/UAT/PROD.
Migration phases
- Discovery and dependency mapping.
- Environment and data readiness.
- UAT and scenario validation.
- Controlled cutover execution.
- Hypercare and issue burn-down.
Stabilization
Focused on performance reliability, release consistency, and rapid incident containment to keep teams from reverting to manual workarounds.
Impact
- Reduced post-cutover disruption and emergency downtime.
- Maintained reporting continuity through transition stages.
- Improved confidence in release quality and operations control.