Case Study #3
AX 2012 on-prem to D365
Continuity-first migration path across VM operations, SQL/SSRS stability, deployment governance, and cutover control.
Executive Summary
- Stabilized AX on-prem while preparing D365 target environments.
- Controlled services, SQL behavior, and SSRS continuity across phases.
- Implemented disciplined package promotion through DEV/UAT/PROD.
- Executed cutover with clear ownership, rollback checkpoints, and hypercare.
- Maintained operational trust during and after transition.
Deliverables
- Environment readiness and dependency map.
- Service and performance baseline controls.
- Deployment governance checklist by environment.
- Cutover runbook with incident priorities.
- Hypercare queue for post-go-live issues.
- Continuity dashboard for key operational services.